Kkg99's Privacy Policy

Kkg99 is a trusted online gaming platform in Bangladesh. We place the highest importance on our members' privacy and uphold international security standards to protect personal data. This Privacy Policy explains what information is collected when you use the kkg99.win website, how that information is used, and the steps we take to safeguard your privacy.

By using kkg99's services, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before using the site.

01What Information We Collect

Kkg99 collects two types of information from its members — information you provide directly and information collected automatically. Details are outlined below.

Directly provided information:

• Full name, date of birth, and national ID number (for KYC verification)
• Mobile number and email address (for registration and communication)
• Residential address (where required)
• Payment details — Mobile Banking, Nagad, or Rocket number (for transactions)
• Password (stored in encrypted form and never visible to anyone)
• Any information or messages shared with the support team

Automatically collected information:

• IP address and device information (browser, operating system)
• Site access times, browsing patterns, and page visit data
• Gaming activity — bet amounts, win/loss history
• Cookies and local storage data (detailed in the next section)
• Referral source and traffic analytics data

02How We Use Your Information

Kkg99 uses the information it collects only for specific, legitimate purposes. Your data may be used for the following reasons:

Kkg99 never sells your personal information to advertisers or third parties. You can opt out of promotional communications at any time through your account settings.

03Data retention and duration

Kkg99 retains your information only for as long as necessary — typically for the full duration your account remains active. Even after an account is closed, certain data may be kept for a specified period to meet legal obligations.

• Account Information: For the full duration the account remains active
• Financial Transaction Records: Minimum 5 years (legal obligation)
• KYC Documents: Retained after account closure when required by law
• Log and analytics data: Up to 12 months
• Support chat history: 6 months to 2 years

All data is stored on secure servers and backed up regularly. Once the retention period expires, data is permanently deleted.

04Data sharing with third parties

Kkg99 follows a strict policy — your data is never sold or shared without your consent. However, in certain specific circumstances, limited information may be shared with designated parties:

• Payment processors: Licensed payment gateways such as Mobile Banking, Nagad, and Rocket receive the information necessary to process your transactions.
• Game software providers: Some games use third-party software providers who receive the necessary gaming data to operate those games.
• Legal Authorities: We are legally required to share relevant information when directed by law or court order.
• Anti-Fraud System: Specialized security services are used to detect and prevent fraud.

All third parties that kkg99 works with are contractually bound to uphold the same data protection standards. They may not use your information for any purpose beyond what has been specified.

05Cookie Policy

The kkg99.win website uses cookies. Cookies are small text files stored in your browser that help improve site functionality. We use the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and core site functionality. Disabling them will prevent the site from working properly.
• Performance cookies: Analytics data is collected to understand which pages are most visited and where issues may occur.
• Functionality cookies: Helps remember your preferred language, theme, and other settings.
• Targeting cookies: Used to show you relevant offers and promotions. You may opt out at any time.

You can delete or block cookies at any time through your browser settings. However, some features may not function properly as a result.

06Security measures

Kkg99 employs multiple layers of security to protect your data. Our security measures are regularly updated to meet the highest industry standards.

• SSL/TLS Encryption: All data transfers on kkg99.win are secured with 256-bit SSL encryption.
• Two-factor authentication (2FA): OTP verification is required when logging in and completing important transactions.
• Password hashing: Your password is stored as a hashed value using the bcrypt algorithm.
• Firewall and DDoS protection: Advanced server-level firewall and intrusion prevention systems are active.
• Regular security audits: Third-party experts conduct regular audits of our systems.
• Staff Training: All kkg99 staff are trained to comply with data protection policies.

07Your Rights

As a kkg99 member, you hold certain important rights over your personal data. We respect these rights and aim to process all requests within 30 business days.